Accident damage repair

Every system affected by the collision, not just the surface

If your vehicle was hit — in a parking lot, at an intersection, or on the highway — bring it to our Bedford, MA shop. We assess all damage, document it for your insurer, and handle everything from frame alignment to final paint.

Accident damage bay — full assessment

Every system affected by the collision

Accident damage repair addresses every system affected by a collision — including rear-end impacts, intersection collisions, and parking lot damage — not just the visible surface. Every repair begins with a complete damage assessment: not just what's visible, but what the impact may have displaced beneath the surface.

  • Structural, panel, paint, and insurance handled in one shop
  • Not just the visible surface
  • Full assessment before any repair begins
Claim documentation and photo file

We work directly with your insurance company

Invisible Touch Inc. works directly with your insurance company — you do not need to manage the claim communication yourself. We handle documentation, adjuster coordination, and supplement requests if hidden damage is found during repair. We accept all major insurance carriers including State Farm, Progressive, Allstate, GEICO, Liberty Mutual, and Amica.

  • Documentation and adjuster coordination handled for you
  • All major carriers accepted
  • Supplement requests handled if hidden damage is found
Frame alignment — computerized measuring

Structure restored before any body work

If frame or structural displacement occurred, we restore alignment using computerized measuring systems before any body work begins. Damaged panels are then straightened, replaced, or rebuilt depending on the extent of impact damage.

  • Computerized frame and structural alignment
  • Panels straightened, replaced, or rebuilt as needed
  • Structure corrected before panel and paint work
Finished repair — hand-back

Accident damage repair at a glance

Turnaround
5–10 business days
Insurance
All major carriers, billed direct
Structure
Computerized measuring systems
Paint
Exact factory color code match
Warranty
Lifetime workmanship
Get a free estimate

What it covers

What accident damage repair covers

Accident damage repair addresses every system affected by a collision — including rear-end impacts, intersection collisions, and parking lot damage — not just the visible surface.

Structural Frame Damage

Structural Frame Damage

Frame straightening and rail realignment when the vehicle's core geometry is displaced.

Body Panel Damage

Body Panel Damage

Bent, creased, or crushed quarter panels, doors, hoods, and fenders.

Bumper Damage

Bumper Damage

Front and rear bumper cover replacement or repair depending on impact severity.

Paint Damage

Paint Damage

Primer, base coat, and clear coat restoration matched to the original factory finish.

Airbag and Safety System Resets

Airbag and Safety System Resets

When airbags deploy, sensors, modules, and safety systems must be inspected or replaced before the vehicle can safely return to the road.

Glass and Trim Damage

Glass and Trim Damage

Adjacent components documented and replaced as part of the full repair scope.

You Have the Right to Choose Your Shop

You are never required to use an insurer's preferred shop — you have the right to choose your repair facility. Massachusetts law gives you the right to choose any licensed auto body repair shop, and your insurer cannot legally require you to use a specific facility.

Every Damage Point Is Documented

We document all damage in writing and photograph every affected area before disassembly, so nothing found later comes as a surprise on your claim.

Hidden Damage Goes to Your Adjuster, Not You

If additional damage is found once the vehicle is opened, we contact your adjuster directly — not you.

Your Deductible Is the Only Out-of-Pocket Cost

Your deductible is your only out-of-pocket cost when the claim is filed correctly. Collision coverage pays for accident damage repair after you pay your deductible; if another driver caused the accident, their liability coverage may pay the full repair cost.

Total Loss Determinations

In severe collisions where repair costs exceed the vehicle's value, the insurer may declare a total loss. In those cases, we provide the full damage documentation required for the insurance evaluation.

How it works

The accident damage repair process

A defined sequence from intake to delivery. Here is exactly what happens when you bring your vehicle to Invisible Touch Inc.

  1. Damage Assessment

    We perform a full visual and structural inspection, documenting all damage with photos and written notes used for your insurance claim.

  2. Insurance Coordination

    We submit repair documentation directly to your insurer and work with the adjuster to get the repair authorized. We accept all major insurance carriers.

  3. Structural Repair

    If frame or structural displacement occurred, we restore alignment using computerized measuring systems before any body work begins.

  4. Body and Panel Repair

    Damaged panels are straightened, replaced, or rebuilt depending on the extent of impact damage.

  5. Paint Matching and Finish

    We match your vehicle's factory color code exactly, applying primer, base coat, and clear coat to OEM specifications.

  6. Final Inspection and Delivery

    Every repair goes through a quality check before we contact you for pickup.

Technician inspecting repair work inside the Invisible Touch collision bay

Why this shop

Direct Insurance Coordination

We handle documentation, adjuster coordination, and supplement requests if hidden damage is found during repair — you do not need to manage the claim communication yourself.

Structure Corrected Before Any Body Work

If frame or structural displacement occurred, we restore alignment using computerized measuring systems before any body work begins.

Factory Color Match, Guaranteed

We match your vehicle's factory color code exactly and restore panel alignment, finish, and trim to pre-accident condition. You should not be able to visually identify the repaired areas from the original panels.

Free Assessment, No Obligation

Bring your vehicle in for a free damage assessment before filing your claim. There is no charge for the estimate and no obligation to proceed.

TownDrive to shop

Many vehicles we service arrive from Route 3, Route 128, and the Bedford–Lexington corridor. Free estimates — call (781) 271-9110.

What should I do right after an accident?

Document the damage with photos at the scene, file a police report if required, and notify your insurance company. Do not authorize any repairs until you have chosen your repair shop. You can bring your vehicle to Invisible Touch Inc. for a free damage assessment before filing your claim.

How long does accident damage repair take?

Most accident damage repairs at Invisible Touch Inc. take 5–10 business days. Repairs involving structural frame work, custom paint matching, or parts on backorder may take longer. We provide a timeline estimate after the initial damage assessment.

Will the repaired area match my car's original finish?

Yes. We match your vehicle's factory color code exactly and restore panel alignment, finish, and trim to pre-accident condition. You should not be able to visually identify the repaired areas from the original panels.

Does insurance cover accident damage repair?

Collision coverage pays for accident damage repair after you pay your deductible. Comprehensive coverage applies to non-collision damage such as hail or falling objects. If another driver caused the accident, their liability coverage may pay the full repair cost. We work with your insurer to confirm coverage before starting work.

Do I have to use my insurer's preferred repair shop?

No. Massachusetts law gives you the right to choose any licensed auto body repair shop. Your insurer cannot legally require you to use a specific facility. Invisible Touch Inc. works directly with all major carriers regardless of their preferred shop networks.

Get your vehicle back to factory finish

Free estimates · All major insurers · Bedford, MA since 2005